Interactive demo — simulated sample data
Enquiries
Kestrel Workforce · Demo
RC

Enquiries

Everything that came in overnight and this morning — clients with work, candidates with questions, and the ones SARA deliberately handed to a person.

A branch phone rings from both sides. A client with six heads for Monday is revenue; a worker asking whether to come in at six is a placement you keep. Both arrive on the same number, usually when nobody is there to answer. SARA takes the brief, answers what she can answer, and hands over the rest with the evidence already gathered — she never guesses at a start date, never argues a complaint, and never resolves a pay question herself.

9
enquiries in the 18 hours to 9:40am
4
arrived after the branch shut
6
finished without a consultant
3
handed to a person, on purpose
51 seconds
median time to a reply
Newest last — the way the phone rang
Kim Alvarez
Halloran Foods · New vacancy

Second line at Truganina goes to two shifts from Monday. Needs six process workers, same rate as the Laverton order.

Brief taken on the call. ORD-1048 was open before 5:00pm with the rate, site and start confirmed.

What SARA established
Headcount

6

Site

Truganina VIC — same client, new site

Start

Mon 14 Sep, 6:00am

Charge rate

$48.60/hr — matches the existing schedule

Classification floor

Food Manufacturing Award L3 · $32.15 floor, order pays $34.20

Site induction

Client runs it on day one

PPE

Client to confirm whether hi-vis is supplied

Linked to ORD-1048